We’re Going to Make Mistakes. What’s Your Contingency Plan?

Summary
Steve Powell DHA is the CEO and Founder of Synensys Global and is a recognized leader in performance improvement. He has led programs in the US Navy, commercial airline industry, and the healthcare industry for more than 30 years and is passionate about patient safety, quality control, and patient-centered care improvements.

Steve shares what he learned in safety when he was a Navy Pilot and how these experiences crossover nicely into the medical industry. He also shares his thoughts on what makes a team successful when it comes to patient handoffs, and the 5 key principles to a high-reliability organization.

Resources
Institute of Medicine
TeamSTEPPS
Kohn KT,  Corrigan JM, Donaldson MS, eds. To Err is Human: Building a Safer Health System. Washington, DC: Committee on Quality Health Care in America, Institute of Medicine: National Academy Press; 1999.
Nash D, Beliveau ME.  Two lessons hospitals can learn from their COVID response. MedPage Today. Dec 7, 2020.

Connect with Steve: Synensysglobal.com + LinkedIn
Connect with Alex: Thistleeditorial.com + LinkedIn

Podcast Team
Host: Alexandra Howson PhD
Sound Engineer: Suzen Marie
Shownotes: Anna Codina

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